Merkandow - A Skilled Service Provider Application
Back to HomeMerkandow is a skilled service provider application that comes from the following words:
- Merkado, a Filipino word for Market where a client has the following options to choose their service provider that aligns with their needs. It also applies the law of supply and demand.
- Brand, an opportunity for a service provider to prove themselves by showcasing their unique selling point.
- Shadow, this application that provides job opportunities to unemployed individuals who has the potential to contribute their skills in the community.
What does this application do?
Merkandow allows the customer to book their preferred service provider in real time. It uses a Google Map to specify the service provider's distance to the customer's current location, reputation, and starting rate through the user's phone. The initial version covers all places in the Philippines.
What is the problem that the app is trying to solve?
Based on my research, electrical and plumbing issues at home are common occurrence in the Philippines. Current strategies available just to seek a reliable skilled worker outside can be time-consuming and costly to low-income families. They may need to go outside to visit a shopping mall, call a friend, or search anywhere on the web. Even if the family finds one, the service provider's quality of work is not guaranteed. With Merkandow skilled service provider application, a client will find a real-time immediate solution where the service provider itself and his details will show up through search and filter.
Features and Benefits
- Account registration process with Mobile PIN, Biometric and Face ID verification system
- Login and logout
- Service provider profiling
- Chat support
- Quotation request in one click
- Photo attachment
- Disclaimer / Contract Agreement before booking
- Google Map tracking system
- Booking history tracking
- Contact list
- Notifications
- Rating system
Prototype Presentations
General instructions: For MPIN input, use 308028.
• Account Registration: Low Fidelity | High Fidelity
• Account Registration After Approval: Low Fidelity | High Fidelity
• Request a Quotation: Low Fidelity | High Fidelity
• Service Provider Booking Registration: Low Fidelity | High Fidelity
• Approved Booking Registration: Low Fidelity | High Fidelity
• Service Provider in Ongoing Status: Low Fidelity | High Fidelity
• Marking the Issue As Completed: Low Fidelity | High Fidelity
• Edit Profile and Logout: Low Fidelity | High Fidelity
• Deactivate or Delete Account: Low Fidelity | High Fidelity
• Forgot MPIN: Low Fidelity | High Fidelity
• Continue as Guest: Low Fidelity | High Fidelity
• Chat with an Agent: Low Fidelity | High Fidelity
• Terms & Policies: Low Fidelity | High Fidelity